After Hours/Weekends/Holidays:
If you have an urgent problem when the office is closed, a message on the answering machine will give you a number to call for the on-call doctor. This number is for emergencies only and is not intended for routine refills, referrals, narcotic prescriptions, or second opinions about on-going care.
Appointments:
All patients are seen by appointment. A photo ID will be required at every visit. We advise you to call as early in the day as possible if you or a family member is ill, as we try to see all sick patients on a same day basis. Courtesy reminder calls are made 24-48 hours prior to the appointment.
Cancellations:
We understand that there are occasional circumstances that might keep you from the appointment. When this happens, we request at least 24 hours of advanced notice.
Missed Appointments:
If you are unable to keep your appointment, and you did not phone to cancel, you will be subject to a fee that will be charged to your account:
- $25.00 Routine and Sick visits
- $50.00 Physicals
- $50.00 Ancillary testing
Referrals:
(Specialty Care within CMP)
Your insurance may require a referral prior to your visit with our specialist. You are responsible for obtaining the referral from your primary care provider.
If you arrive for your appointment without a referral, you will be given the option to reschedule your appointment or sign a waiver of insurance and pay in full at the time of the visit.
(Specialty Care Outside CMP)
If your insurance requires you to obtain a referral (paper or electronic) to see other physicians, we require 5 business days to process all referrals (except for urgent/emergency visits).
We ask that you schedule your specialist appointment prior to requesting your referral to ensure that your referral does not expire prior to your visit.
Phone: 410-964-6105
Fax: 410-964-8508
Pre-Authorization Requests:
Your insurance carrier may require that specific prescriptions, procedures or supplies be pre-authorized to ensure that your out-of-pocket expense is minimized.
Please be advised that it may take up to 7-14 days to receive pre-authorization notice from your insurance carrier (except for urgent/emergency medical needs).
Phone: 410-964-6105 Phone
Fax: 410-964-8508
Prescription Refills:
- We require up to 3 business days to process prescription refills.
- Most prescriptions will be electronically sent to your pharmacy-however, some prescriptions must be picked up and taken to the pharmacy.
- You or your authorized representative (listed on your Notice of Privacy Practice form) must present a photo ID to pick up prescriptions.
- Prescriptions for controlled substances cannot be mailed to patients.
- We suggest that you consider Mail Order Pharmacy if you have the option. Mail Order Pharmacies save money and time for the patient. We encourage you to ask your provider about it.
Insurances Accepted:
Click here for a list of accepted insurance plans
Financial Policy:
Click here to review CMP’s financial policy
Privacy Statement:
We value your privacy; click here to see our Patient Privacy Policy.
Comprehensive Care in One Convenient Location