If You Are Not Covered by Insurance

Three convenient bill pay options

1. Online - Make a secure, online payment using your credit or debit card.

If you are paying for healthcare services received before April 16, 2024, please follow the link to Phreesia.

Our Accounting Office is open Monday - Friday 8 am - 5 pm

TEL:410-964-5900
FAX: 410-964-5907
EMAIL: billing@cmpractice.com

3. In person - Mon - Fri 8 a.m.--5 p.m.
Bring your credit card, cash, or check to

5450 Knoll North Drive
Suite 180
Columbia, MD 21045

Billing and Insurance Information

If You Are Covered by Insurance

If you have questions about billing, insurance, or financial assistance, we’re here to help.

Billing and Insurance Support Hours
Monday - Friday from 8 a.m. to 5 p.m.
TEL: 410-964-5900
FAX: 410-964-5907

2. By phone - Call 410-964-5900 with a credit or debit card

Mon - Fri 8 a.m.--5 p.m.

Please Note: On April 16, 2024 ,we switched to a new health portal and billing system

Questions about a bill or insurance?

Participating Insurance Carriers

CMP is participating with the following insurance plans:

AARP Medicare Advantage Choice (United Healthcare)
AARP Medicare Advantage Patriot (United Healthcare)
Aetna HMO & PPO Commercial
Aetna Medicare Advantage
Aetna Better Health of Maryland MCO (Pediatric Dept Only)
All Savers Alternate Funding Plan (utilizes UHC Choice Plus network)
Amerigroup MCO (Pediatric Dept Only)
Carefirst-All Commercial products
CareFirst Community Health Plan (formerly University of MD Health Partners)
CareFirst Advantage Dual Prime MC Advantage (formerly UMMS MC Adv) -(Medicare/Medicaid)
CareFirst BCBS Group Medicare Advantage PPO (Prefix EGE)
Cigna HMO & PPO commercial
Cigna Achieve Medicare HMO
Cigna Preferred/Cigna Preferred Plus Medicare HMO
Cigna Total Care Medicare HMO
Cigna Traditions Medicare HMO
Cigna True Choice Medicare PPO
Employer Health Plan (EHP)
First Health
Johns Hopkins Advantage HMO & PPO
Humana Medicare Advantage PPO‐(patient will owe deductible CMP not participating)
Kaiser Flex Choice Plan (PLAN USES MULTIPLAN/PHCS Network)
Maryland Physicians Care MCO
Medical Assistance
Medicare Part B
Multiplan/PHCS
Priority Partners MCO
Railroad Medicare Part B
Surest (United Healthcare Network)
Tricare (Prime HMO, Select PPO & Tricare-For-Life)
United Healthcare Commercial PPO, MDIPA & Optimum Choice
United Healthcare Balance & Value Gold/Silver/Bronze (State Exchange)-CMP must be PCP
United Healthcare Medicare Advantage Dual Complete (Medicare/Medicaid)
United Healthcare Community Plan MCO
US Family Health Plan
WellPoint MCO (Pediatric Dept Only)

Note: CMP can see patients in the Aetna Medicare ESA (out of area) PPO Plan since members receive full benefits whether in or out‐of‐network

We can provide an estimated fee for services. Please be aware that the final charges will depend on the actual services provided. You are responsible for the full cost of your care. As a self-pay patient you will also be asked to sign an agreement to pay for services received. Payment must be made at the time of service.

Payment Options
If you have a financial obligation to CMP after your insurance has fulfilled its financial responsibility, you will be expected to pay the balance due. You will receive a monthly Patient Statement showing all open balances.

If you cannot pay your patient balance in full, it may be possible to arrange a Payment Plan. The Department Manager or Billing Office can provide information about available monthly Payment Plans.

Refunds

Once all charges and payments have been posted to your account, if the amount you have paid exceeds the actual charges, you may be eligible for a refund. We routinely review accounts and will issue a refund when appropriate.

If you request a refund, your account will be researched to determine whether there are any open balances. If so, the credit amount will be applied to those balances. If you have no other financial obligation to CMP, a refund will be processed.

Please make sure you understand your insurance coverage and, if you are in an HMO, whether CMP is "in network." You may still be treated here if you have an out-of-network option or elect to self-pay. If you have an out-of-network option, your eligibility for insurance coverage may decrease, and your personal financial responsibility may increase. We will attempt to verify your insurance eligibility and coverage prior to your visit, but we depend upon you to understand your insurance plan and the rules affecting coverage.

At the time of your visit:

You will be asked to pay any applicable copay. (Most HMO plans require a separate copay for each department you visit.)
You will also be asked to present a copy of your driver's license or legal identification and current valid insurance card as proof of insurance.
If you have any open balances, you will be asked to pay them at the time of your visit. Our billing staff is available to answer any questions regarding your bill or insurance payments.

If your insurance carrier has changed since your last visit, please notify the front desk personnel in order to prevent delay in processing your claims. We will also require a referral to a specialist, pre-certifications, or authorizations if necessary.

We will file a claim with your insurance for physician visits and any ancillary services approximately 1-2 days after your visit. Your monthly patient statement will show all amounts due. If you have a patient balance due on one or more accounts and insurance pending on other accounts, your statement will reflect both patient and insurance pending amounts. To lower administrative costs for your care, we require prompt payment of all amounts for which you are personally responsible.

Payment Options
If you have a financial obligation to CMP after your insurance has fulfilled its financial responsibility, you will be expected to pay the balance due. You will receive a monthly Patient Statement showing all open balances.

If you are paying for healthcare services received April 16, 2024 or later, please follow the link to Athena.